"If technology is the music, you have to set the rhythm"

Foreword

Seger Theuns, Managing Director of Conclusion Netherlands

There is a lot of choice for organizations in terms of technology. On the one hand, that's fantastic, the possibilities for digital progress are endless. At the same time, all these possibilities also make things complicated. Which technology do you choose for your progress? Jumping on every hype is unnecessary, but ignoring new developments is a waste. That is precisely where the art of digital transformation lies.

A PERSONAL CONDUCTOR

This e-book is about this art. As an organization, you are the conductor of your digital transformation. Your digital progress will only be truly successful if both the speed and form of innovation are determined by you as an organization and not by external pressure. By determining the rhythm yourself, you control progress.

That is not always easy. It's therefore not surprising that we are dedicating an e-book to this concept. The 30+ expert companies in our ecosystem support organizations in various sectors in making the right choices for the pace of their digital progress. We believe in a pragmatic and manageable approach. With this approach we achieve continuity, stability and relevance together.

THE POWER OF COLLABORATION

But just as one instrument does not make an orchestra, controlled progress does not come about by turning one knob. Every decision in this area is connected to what else is happening in your organization. This creates a great need for coherence in solutions. Based on this knowledge, we have designed our ecosystem. Connection is the key element. Taking the challenges of organizations as a starting point, we combine the expertise of our expert companies into coherent services with as much added value as possible for our customers. That is what gives us energy and what we're getting better at.

This doesn't alter the fact that we're still learning every day on our journey towards an even more coherent service delivery model. In a rapidly changing world, the ultimate art of digital transformation is to be in control and deliver positive surprises to customers. How do you achieve this controlled digital progress? Our seven domain directors discuss this in this e-book from the perspective of different sectors, associated challenges and based on their years of experience.

I hope you’ll enjoy reading it! Seger Theuns, Managing Director of Conclusion Netherlands